.clearfix {
    *zoom: 1;
}
.clearfix:before,
.clearfix:after {
    display: table;
    content: "";
    line-height: 0;
}
.clearfix:after {
    clear: both;
}
.hide-text {
    font: 0/0 a;
    color: transparent;
    text-shadow: none;
    background-color: transparent;
    border: 0;
}
.input-block-level {
    display: block;
    width: 100%;
    min-height: 30px;
    -webkit-box-sizing: border-box;
    -moz-box-sizing: border-box;
    box-sizing: border-box;
}
.ticket-history {
    padding: 6px 15px 6px 15px;
}
.ticket-history > .legend {
    margin: -16px 0 0 5px;
}
.ticket-history p {
    margin-bottom: .5em;
}
.ticket-history .fieldset {
    padding: 5px 10px;
    margin: 10px 0px;
    /*-webkit-border-radius: 0px 5px 5px 0px;
    -moz-border-radius: 0px 5px 5px 0px;
    border-radius: 0px 5px 5px 0px;*/
}
.ticket-history .fieldset .legend {
    margin-top: 5px;
    margin-bottom: 10px;
    font-weight: bold;
}
.ticket-history .fieldset.user {
    border: 1px solid #8eb589;
    border-left: 5px solid #8eb589;
    background-color: #fefffe;
    background-image: -moz-linear-gradient(top, #fdfffd, #ffffff);
    background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#fdfffd), to(#ffffff));
    background-image: -webkit-linear-gradient(top, #fdfffd, #ffffff);
    background-image: -o-linear-gradient(top, #fdfffd, #ffffff);
    background-image: linear-gradient(to bottom, #fdfffd, #ffffff);
    background-repeat: repeat-x;
}
.ticket-history .fieldset.customer {
    border: 1px solid #9cb4c5;
    border-left: 5px solid #9cb4c5;
    background-color: #fcfdff;
    background-image: -moz-linear-gradient(top, #fafcff, #ffffff);
    background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#fafcff), to(#ffffff));
    background-image: -webkit-linear-gradient(top, #fafcff, #ffffff);
    background-image: -o-linear-gradient(top, #fafcff, #ffffff);
    background-image: linear-gradient(to bottom, #fafcff, #ffffff);
    background-repeat: repeat-x;
}
.MultiFile-wrap .MultiFile-list .MultiFile-label {
    margin: 6px 0px 0px 0px;
}
.MultiFile-wrap .MultiFile-list .MultiFile-label .MultiFile-remove {
    text-decoration: none;
    font-size: 14px;
    color: #f00;
    line-height: 14px;
    margin-right: 5px;
}
.helpdesk-contact-form {
    /*-webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    border-radius: 5px;
    -webkit-box-shadow: 0 5px 10px rgba(0, 0, 0, 0.4);
    -moz-box-shadow: 0 5px 10px rgba(0, 0, 0, 0.4);
    box-shadow: 0 5px 10px rgba(0, 0, 0, 0.4);*/
    *zoom: 1;
    background-color: rgba(255,255,255,0.8);
    border: 3px solid #fff;
    padding: 5px 15px 8px 15px;
    position: relative;
    width: 600px;
    font-family: "Raleway", Helvetica, Arial, sans-serif;
    font-size: 14px;
    line-height: 21.875px;
    color: #000000;
    margin-left: 10px;
}
.helpdesk-contact-form:before,
.helpdesk-contact-form:after {
    display: table;
    content: "";
    line-height: 0;
}
.helpdesk-contact-form:after {
    clear: both;
}
.helpdesk-contact-form a {
    color: #1a6690;
}
.helpdesk-contact-form .dropbox h2 {
    font-size: 20px;
    line-height: 30px;
    padding: 0;
    margin: 0px 0px 5px 0px;
    font-weight: 700;
    font-family: "Raleway", Helvetica, Arial, sans-serif;
    text-align: center;
    color: #6c7680;
}
.helpdesk-contact-form .dropbox .inside-form {
    *zoom: 1;
    /*-webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    border-radius: 5px;*/
    background-color: #ffffff;
    border: 1px solid #ffffff;
    padding: 15px;
    margin-bottom: 8px;
}
.helpdesk-contact-form .dropbox .inside-form:before,
.helpdesk-contact-form .dropbox .inside-form:after {
    display: table;
    content: "";
    line-height: 0;
}
.helpdesk-contact-form .dropbox .inside-form:after {
    clear: both;
}
.helpdesk-contact-form .dropbox .inside-form ul {
    list-style: none;
    padding: 0;
    margin: 0;
}
.helpdesk-contact-form .dropbox .inside-form ul li {
    margin-bottom: 10px;
}
.helpdesk-contact-form .dropbox .inside-form ul li label {
    display: inline-block;
    font-weight:700;
    margin-bottom: 2px;
    margin-top: 5px;
}
.helpdesk-contact-form .dropbox .inside-form ul li label em {
    color: #b4b4bc;
    float: left;
    margin-right: 5px;
}
.helpdesk-contact-form .dropbox .inside-form ul .wide {
    margin-top: 10px;
    margin-bottom: 15px;
}
.helpdesk-contact-form .dropbox .inside-form ul .customer-details {
    display: flex;
    width: 100%;
}
.helpdesk-contact-form .dropbox .inside-form ul .customer-details li.customer-name,
.helpdesk-contact-form .dropbox .inside-form ul .customer-details li.customer-email {
    float: left;
    width: calc(50% -10%);
}
.helpdesk-contact-form .dropbox .inside-form ul .customer-details li.customer-name input,
.helpdesk-contact-form .dropbox .inside-form ul .customer-details li.customer-email input {
    width: 262px;
}
.helpdesk-contact-form .dropbox .inside-form ul .customer-details li.customer-name {
    margin-right: 20px;
}
.helpdesk-contact-form .dropbox .inside-form ul .fields {
    display: flex;
    width: 100%;
}
.helpdesk-contact-form .dropbox .inside-form ul .fields li.field1,
.helpdesk-contact-form .dropbox .inside-form ul .fields li.field2,
.helpdesk-contact-form .dropbox .inside-form ul .customer-details li.customer-name,
.helpdesk-contact-form .dropbox .inside-form ul .customer-details li.customer-email {
    float: left;
    width: calc(50% - 10px);
}

.helpdesk-contact-form .dropbox .inside-form ul .customer-details li.customer-name .input-box,
.helpdesk-contact-form .dropbox .inside-form ul .customer-details li.customer-email .input-box {
    width: 100%;

}
.helpdesk-contact-form .dropbox .inside-form ul .customer-details li.customer-name input,
.helpdesk-contact-form .dropbox .inside-form ul .customer-details li.customer-email input {
    width: calc(100% - 6px);

}
.helpdesk-contact-form .dropbox .inside-form ul .fields li.field1 select,
.helpdesk-contact-form .dropbox .inside-form ul .fields li.field2 select,
.helpdesk-contact-form .dropbox .inside-form ul .fields li.field1 .input-box,
.helpdesk-contact-form .dropbox .inside-form ul .fields li.field2 .input-box {
    width: 100%;
    height: 30px;
}

.helpdesk-contact-form .dropbox .inside-form ul .contacthelp{
    margin-top: 15px;
}
.helpdesk-contact-form .dropbox .inside-form ul .contacthelp select{
    height: 30px;
}
.helpdesk-contact-form .dropbox .inside-form ul .fields li.field1 {
    margin-right: 20px;
}
.helpdesk-contact-form .dropbox .inside-form input[type="text"],
.helpdesk-contact-form .dropbox .inside-form textarea {
    background-color: transparent;
    border: 1px solid #7A7A7A;
    display: inline-block;
    padding: 3px 0 3px 7px;
    margin-bottom: 9px;
    font-size: 14px;
    line-height: 21.875px;
    color: #999;
    width: calc(100% - 10px);
    font-family: "Raleway", Helvetica, Arial, sans-serif;
}
.helpdesk-contact-form .dropbox .inside-form input[type="text"]:focus,
.helpdesk-contact-form .dropbox .inside-form textarea:focus {
    border-color: rgba(244, 175, 26, 0.8);
    outline: 0;
}
.helpdesk-contact-form .dropbox .inside-form textarea {
    resize: none;
}
.helpdesk-contact-form .dropbox .inside-form input[type="text"].validation-failed,
.helpdesk-contact-form .dropbox .inside-form textarea.validation-failed {
    border-color: rgba(244, 26, 70, 0.8);
}
.helpdesk-contact-form .dropbox .inside-form .validation-advice {
    display: none !important;
}
.helpdesk-contact-form .dropbox .inside-form textarea {
    height: 80px;
}

.helpdesk-contact-form .dropbox div.buttons-set {
    text-align: right;
    padding-top: 10px;
}

.helpdesk-contact-form .dropbox div.buttons-set button.button {
    display: inline-block;
    margin-bottom: 0;
    font-weight: bold;
    text-align: center;
    vertical-align: middle;
    cursor: pointer;
    background-image: none;
    border: none;
    white-space: nowrap;
    padding: 0.6rem 1.7rem ;
    font-size: 13px;
    line-height: 1.3;
    -webkit-transition: background-color 0.3s, border-color 0.3s, text-color 0.3s, box-shadow 0.3s;
    -o-transition: background-color 0.3s, border-color 0.3s, text-color 0.3s, box-shadow 0.3s;
    transition: background-color 0.3s, border-color 0.3s, text-color 0.3s, box-shadow 0.3s;
    -webkit-border-radius: 0px;
    border-radius: 0px;
    -webkit-user-select: none;
    -moz-user-select: none;
    -ms-user-select: none;
    user-select: none;
    outline: none;
    text-transform: uppercase;
    color: #fff;
    position: relative;
    background-color: #000000;
}
.helpdesk-contact-form .dropbox div.buttons-set button.button:hover {
    background-color: #fff;
    color: #6c7680;
}


.helpdesk-contact-form .dropbox .post-button {
    border: 1px solid #ddd;
    padding: 7px 12px;
    float: right;
    margin-top: 10px;
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    border-radius: 5px;
    background-color: #f5f5f5;
    background-image: -moz-linear-gradient(top, #ffffff, #e6e6e6);
    background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#ffffff), to(#e6e6e6));
    background-image: -webkit-linear-gradient(top, #ffffff, #e6e6e6);
    background-image: -o-linear-gradient(top, #ffffff, #e6e6e6);
    background-image: linear-gradient(to bottom, #ffffff, #e6e6e6);
    background-repeat: repeat-x;
    text-shadow: 0 1px 1px rgba(255, 255, 255, 0.75);
    font-size: 14px;
    font-weight: bold;
    color: #1a6690;
    cursor: pointer;
}
.helpdesk-contact-form .dropbox .post-button:hover {
    background-color: #f0f0f0;
    background-image: -moz-linear-gradient(top, #e6e6e6, #ffffff);
    background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#e6e6e6), to(#ffffff));
    background-image: -webkit-linear-gradient(top, #e6e6e6, #ffffff);
    background-image: -o-linear-gradient(top, #e6e6e6, #ffffff);
    background-image: linear-gradient(to bottom, #e6e6e6, #ffffff);
    background-repeat: repeat-x;
}
.helpdesk-contact-form .close {
    border: 1px solid #A9A9A9;
    color: #A9A9A9;
    cursor: pointer;
    font-size: 30px;
    font-weight: bold;
    height: 25px;
    line-height: 22px;
    position: absolute;
    right: 10px;
    text-align: center;
    top: 5px;
    vertical-align: middle;
    width: 25px;
}
.helpdesk-contact-form .close:hover {
}
.helpdesk-contact-form.success {
    height: 80px;
}
.helpdesk-contact-form.success .dropbox {
    padding: 33px 0px;
}
.helpdesk-contact-form.success .dropbox ul {
    list-style: none;
    padding: 0;
    margin: 0;
    color: #00BD00;
    font-weight: bold;
    text-align: center;
}
.helpdesk-contact-form.form-kb .input-box {
    width: 100%;
}
.helpdesk-contact-form.form-kb .input-box input {
    width: 100%;
}
.helpdesk-contact-form.form-kb .input-box button {
    margin-top: 0px;
}
.helpdesk-contact-form.form-kb-result .article-item .detail {
    color: #777;
    font-size: 13px;
    line-height: 18px;
    margin-top: 5px;
}
.helpdesk-contact-form.form-kb-result a.more {
    float: right;
}
.helpdesk-contact-form.form-kb-result a.back {
    float: left;
}
.helpdesk-contact-form-overlay {
    position: fixed;
    top: 0px;
    left: 0px;
    width: 100000px;
    height: 10000000px;
    background: rgba(0, 0, 0, 0.2);
    z-index: 90000;
}
.helpdesk-contact-form-button {
    cursor: pointer;
}
.helpdesk-contact-form-button.left {
    *zoom: 1;
    position: fixed;
    top: 50%;
    margin-top: 100px;
    width: 140px;
    left: -61px;
    -webkit-transform: rotate(-90deg);
    -moz-transform: rotate(-90deg);
    -ms-transform: rotate(-90deg);
    -o-transform: rotate(-90deg);
    transform: rotate(-90deg);
    font-weight: normal;
    z-index: 1000000;
}
.helpdesk-contact-form-button.left:before,
.helpdesk-contact-form-button.left:after {
    display: table;
    content: "";
    line-height: 0;
}
.helpdesk-contact-form-button.left:after {
    clear: both;
}
.helpdesk-contact-form-button.left .button-text {
    line-height: 8px !important;
    font-size: 15px !important;
    padding: 10px 10px 8px;
    border: 1px solid #fff;
    margin: 1px;
    color: #fff;
    text-align: center;
}
.helpdesk-contact-form-button.right {
    *zoom: 1;
    position: fixed;
    top: 50%;
    right: -26px;
    -webkit-transform: rotate(90deg);
    -moz-transform: rotate(90deg);
    -ms-transform: rotate(90deg);
    -o-transform: rotate(90deg);
    transform: rotate(90deg);
    font-weight: bold;
    z-index: 1000000;
}
.helpdesk-contact-form-button.right:before,
.helpdesk-contact-form-button.right:after {
    display: table;
    content: "";
    line-height: 0;
}
.helpdesk-contact-form-button.right:after {
    clear: both;
}
.helpdesk-contact-form-button.right .button-text {
    padding: 9px 10px;
    border: 1px solid #fff;
    margin: 1px;
    color: #fff;
}
.helpdesk-contact-form-iframe {
    *zoom: 1;
    position: fixed;
    top: 50%;
    left: 50%;
    width: 650px;
    height: 660px;
    z-index: 100000;
    transform: translate(-50%, -50%);
    -webkit-transform: translate(-50%, -50%);
    -ms-transform: translate(-50%, -50%);
}
.helpdesk-contact-form-iframe:before,
.helpdesk-contact-form-iframe:after {
    display: table;
    content: "";
    line-height: 0;
}
.helpdesk-contact-form-iframe:after {
    clear: both;
}
html {
    overflow-x: hidden;
}
@media (max-width: 680px) {
    .helpdesk-contact-form-button.left { top: 92%; }
    .helpdesk-contact-form-iframe {
        width: 80%;
        height: 84%;
    }
    .helpdesk-contact-form {
        width: 90%;
        margin-left: 0px;
    }
    .helpdesk-contact-form .dropbox .inside-form {
        margin-bottom: 0px;
        padding-bottom: 3px;
    }
    .helpdesk-contact-form .dropbox .inside-form ul {
        padding-left: 10px;
    }
    .helpdesk-contact-form .dropbox .inside-form ul li {
        margin-bottom: 0px;
    }
    .helpdesk-contact-form .dropbox .inside-form ul li .customer-email input {
        width: 90%;
    }

}
.helpdesk-box-tickets .box-head h2 {
    background-image: url(https://www.vinicioboutique.com/skin/frontend/vinicio/default/images/mst_helpdesk/i_folder-table.gif);
}
.helpdesk-box-tickets .data-table td {
    position: relative;
}
.helpdesk-box-tickets .unread {
    display: inline-block;
    margin-left: 5px;
    width: 20px;
    height: 11px;
    background-image: url(https://www.vinicioboutique.com/skin/frontend/vinicio/default/images/mst_helpdesk/i_unread2.png);
    background-size: 20px 20px;
    background-position: 0px -8px;
}
iframe.helpdesk-contact-form-iframe {
    display: block;
}
.input-box.checkbox {
    clear: none;
    width: 30px !important;
    float: left;
    margin-left: 15px;
}
li.checkbox {
    *zoom: 1;
}
li.checkbox:before,
li.checkbox:after {
    display: table;
    content: "";
    line-height: 0;
}
li.checkbox:after {
    clear: both;
}
li.checkbox > label {
    float: left;
}
.helpdesk-contacts-form ul {
    list-style: none;
}
.helpdesk-ticket-information-table td {
    padding: 3px 10px 3px 0px;
}
.helpdesk-status {
    padding: 2px 15px;
    color: #fff;
    font-weight: bold;
    white-space: nowrap;
    -webkit-border-radius: 15px;
    -moz-border-radius: 15px;
    border-radius: 15px;
    font-size: 12px;
    background-color: #c9c9c9;
    background-image: -moz-linear-gradient(top, #dddddd, #aaaaaa);
    background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#dddddd), to(#aaaaaa));
    background-image: -webkit-linear-gradient(top, #dddddd, #aaaaaa);
    background-image: -o-linear-gradient(top, #dddddd, #aaaaaa);
    background-image: linear-gradient(to bottom, #dddddd, #aaaaaa);
    background-repeat: repeat-x;
}
.helpdesk-status.open {
    background-color: #77da79;
    background-image: -moz-linear-gradient(top, #97e399, #47cd4a);
    background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#97e399), to(#47cd4a));
    background-image: -webkit-linear-gradient(top, #97e399, #47cd4a);
    background-image: -o-linear-gradient(top, #97e399, #47cd4a);
    background-image: linear-gradient(to bottom, #97e399, #47cd4a);
    background-repeat: repeat-x;
}
.helpdesk-status.in_progress {
    background-color: #ff6262;
    background-image: -moz-linear-gradient(top, #ff8b8b, #ff2525);
    background-image: -webkit-gradient(linear, 0 0, 0 100%, from(#ff8b8b), to(#ff2525));
    background-image: -webkit-linear-gradient(top, #ff8b8b, #ff2525);
    background-image: -o-linear-gradient(top, #ff8b8b, #ff2525);
    background-image: linear-gradient(to bottom, #ff8b8b, #ff2525);
    background-repeat: repeat-x;
}
.ticket-history .fieldset {
    margin-top: 28px;
}
.ticket-history .fieldset .legend {
    margin: -20px 0px 0px;
}